Got questions?

FAQ

Everything you wanted to know about ingredients, dosing, shipping, and getting the most from your daily routine.

Products & ingredients
Are your supplements vegan?
Yes — every formula in our range is 100% plant-based, including the capsule shells (we use pullulan, derived from tapioca). No gelatin, no animal derivatives.
How do I know the dose actually works?
Each active ingredient is included at the level used in peer-reviewed clinical studies, not the lowest amount that lets us put it on the label. You can find the supporting research linked on every product page.
Can I take multiple CASTLE NATURAL products together?
Most of our formulas are designed to stack safely. If you're taking three or more, we recommend a quick check with your doctor — especially if you're pregnant, nursing, or on prescription medication.
Shipping & returns
How fast do orders ship?
Orders placed before 1pm ET ship the same business day. Standard delivery in the US takes 2–5 business days; international 7–14.
What's your return policy?
Try any product for 30 days. If you're not feeling it, send the remainder back for a full refund — no questions, no restocking fee.
Do you ship internationally?
We currently ship to 40+ countries. Duties and import taxes are calculated at checkout and included in the price you see.
Subscriptions
How do subscriptions work?
Pick a delivery cadence (every 30, 45, or 60 days) and we'll send a fresh bottle automatically. You'll save 15% on every shipment and can pause, swap, or cancel any time from your account.
Can I skip a delivery?
Of course. You can skip, delay, or change the products in your subscription up to 24 hours before the next ship date.

Still need help?

Our support team replies within one business day — usually faster.

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